Our team is available to help you 24 hours a day, 7 days a week! They are happy

to help with any technical queries. Software problems can be solved using online support.

For hardware problems, our customer service team will be with you within 24 hours on weekdays

The LoadBox is a small PC with a monitor, CD-ROM drive and a ScanBox,

which is connected directly to the Music Browser Network. This enables CDs

from which no musical excerpts are available from the official server to be

added into the system manually. Once the barcode has been registered,

the musical excerpts are generated automatically and added to the system.